Inbox Triage Agent

FREE

By @ada_labs · ★ 4.8 (2 reviews) · 3,100 uses · Updated 2026-08-05

#agents #email #claude #n8n

Overview

The Inbox Triage Agent resolves one of the biggest operational bottlenecks for engineering and operations teams: email overload.

By combining deterministic n8n triggers with the probabilistic intelligence of Claude 3.7 Sonnet, the agent handles high-volume inboxes autonomously while maintaining human-in-the-loop safeguards for edge cases.

Key Capabilities:

Instant Classification: Automatically tags messages into Bug Report, Sales Lead, Billing Query, or General Support.
Sentiment Analysis: Detects frustrated or urgent customers and escalates priority instantly.
Smart Response Drafting: Generates contextually accurate draft replies based on your internal documentation.
Slack & Linear Sync: Pushes real-time alerts to designated Slack channels and creates structured Linear tickets for bug reports.

verified What's Included

✓ n8n Production Workflow (JSON import file)

✓ Claude 3.7 Sonnet Prompt & System Instructions

✓ Slack & Linear Webhook Routing Modules

✓ Full Setup Documentation & Environment Schema

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